MuseScreen
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Help Center

Set up your widgets and wallpapers, manage their content, and find answers to common questions.

Setup & widgets

From a template to your home screenChoose a template, save your changes, and select it in the system widget.Missing widgets or an empty widgetCheck installation, size, content selection and photo access.Widgets not refreshing or showing old contentCheck saved data and selection before investigating system limits.Android: add, resize and remove widgetsUnderstand launcher controls, resize handles and brand differences.Android brands: launcher, wallpaper and background settingsFind verified model or system examples without assuming every phone uses the same menus.

Wallpapers & images

Save and use a wallpaperDownload a wallpaper from MuseScreen, then apply it in your system settings.Wallpaper blur, cropping and preview differencesCheck image quality, system effects and screen proportions.

Content & data

Manage tasks, goals and important datesUpdate the information used by your widgets from My.Keep your data, change devices and report an issueUnderstand local data and what to include in a report.

Permissions & appearance

Photo access and unreadable imagesResolve failed saves, missing photos and changed access.Theme, language, text size and preview differencesSeparate the app’s appearance from each widget’s design.

Membership & subscriptions

Restore purchases, cancel renewal and request a refundCheck the purchase account and billing provider first.

Find your phone system

MuseScreen for Android is coming soon. These Android guides describe system controls; supported app features will be confirmed at release.

iPhoneHow to Add iPhone Widgets to Your Home Screen and Lock ScreeniPhoneHow to Set Different iPhone Lock Screen and Home Screen WallpapersSamsung GalaxyHow to Add Widgets and Change Wallpapers on Samsung Galaxy with One UIGoogle PixelHow to Add Widgets and Set Wallpapers on Google PixelXiaomi / REDMIHow to Add Widgets and Set Wallpapers on Xiaomi and REDMIHuawei HarmonyOSHow to Add Service Cards and Change Wallpapers on Huawei HarmonyOS 3/4

Quick answers

Why is my widget showing old content?

Check that your changes were saved. In My → Settings, try Refresh widget data. The system controls when the home screen redraws, so an update may not appear immediately.

Read the full guide
Where do I manage my subscription?

Open the membership card at the top of My. If a purchase is missing, use Restore purchases in the membership screen.

Read the full guide
Where can I find a downloaded wallpaper?

After saving succeeds, look in the system Photos or Gallery app. If saving failed, check photo permissions in My → Settings → Permissions and try again.

Read the full guide
Where can I download the Android app?

Android is coming soon. The website will publish its official destination once confirmed; the iOS link is not an Android package.

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Why is a home-screen widget missing from the lock screen?

They use different widget types and pickers. Home-screen availability does not imply lock-screen or foldable cover-screen support.

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Why does the widget show a different design?

Check the saved design in Library, then verify the system widget’s selection, especially when you have multiple designs of the same size.

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What if my widget is blank, black or grey?

Check the saved design, photo access and selected configuration, then refresh. Color alone does not identify the cause; do not immediately clear app data.

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Why can’t I freely resize a widget?

Sizes depend on both the system and widget. On Android, drag to resize only when handles are available; otherwise choose a supported size in the picker.

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What if saving fails or a photo is missing?

Check permissions, selected-photo access and free storage, then compare with another local image.

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Why is the wallpaper blurred or zoomed in?

Use the downloaded image and inspect blur and crop settings. Different screen proportions may need separate adjustments.

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Where do I edit tasks and goals?

Edit the record in My; Library edits the widget design. More than one widget may use the same record.

Read the full guide
Will reinstalling bring back my designs?

Do not assume so. Keep important work separately first; restoring membership is different from restoring local designs.

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Will my iOS purchase work on Android?

Cross-platform entitlements cannot be promised before Android launches. Check the official purchase information at release.

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Does cancellation automatically issue a refund?

Cancellation and refund requests are separate. Use the actual billing provider and check its decision.

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Why didn’t my widget change with the app theme?

A template may use fixed colors or text; check its editor. App appearance and widget design are separate settings.

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Why did the layout change after switching phones or launchers?

Grid, available sizes and screen proportions can change. Recheck widget size, placement and wallpaper cropping.

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Are Huawei service widgets the same as Android widgets?

They are different platform capabilities. Service widgets require app support; an Android package does not establish native HarmonyOS support.

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What should I include in a bug report?

Include model, OS and app versions, reproduction steps, widget size and expected result. Redact private information in screenshots.

Read the full guide

Still need help? Open My → Feedback in MuseScreen and describe the steps, your device and system version.