MuseScreen
EN

Send useful feedback

Describe reproducible steps and include the device details needed to investigate.

Updated

Open Feedback

Go to Profile → Feedback in the app. Select the appropriate issue type and explain the expected and actual result.

A description you can reuse

What I wanted to do:
Steps: 1. … 2. … 3. …
Expected result:
Actual result or exact error:
Frequency: every time / sometimes / once
Device model:
System version:
App version:

For widgets, add size, design name and whether the issue appears in the preview, editor or Home Screen. On Android, include the launcher. For reminders, include the expected time and rule.

Screenshots and records

Attach screenshots if the form supports attachments. Otherwise describe the issue and keep the screenshots for a later support request. Do not delete your only design or clear app data just to reproduce an issue.

Hide private photos, task content, sensitive order details and sync keys. Never send passwords or verification codes.

After submission

Keep the affected design and records for comparison. Sending feedback does not cancel a subscription or request a refund; use the purchase-channel process.

Continue reading

Still need help? Open My → Feedback in MuseScreen and describe the steps, your device and system version.