The app store confirmation page shown before payment determines the subscription period, current price, and trial conditions. Uninstalling MuseScreen does not automatically cancel a subscription.
Periods, prices, and renewals
A subscription provides services for the period shown on the purchase page and renews automatically at the end of each period until you cancel. The payment platform generally initiates the next charge before the current period ends, according to its rules.
We and/or the payment platform will give advance notice of price changes under applicable rules. Changes requiring your renewed consent will proceed only after you confirm. The app store notification and receipt determine each actual charge.
Free trials and offers
If a free trial or offer is available, eligibility, duration, subsequent price, and usage limits are determined by the purchase page. Unless you cancel before the trial ends as required by the platform, the subscription may become paid and continue renewing.
The same user, Family Sharing member, or app store account may not qualify for repeated trials. After an offer ends, renewal uses the standard price disclosed at purchase unless you cancel in advance.
How to cancel
You can cancel automatic renewal at any time. On an Apple device, open Settings, go to Subscriptions under your Apple Account, select MuseScreen, and cancel. You can also manage subscriptions at apps.apple.com/account/subscriptions. Page names may differ slightly by system version.
Cancel according to the store’s rules before renewal is processed. Cancel an Apple free or discounted trial at least 24 hours before it ends to avoid renewal. The store shows when access ends. Uninstalling or deleting local data does not cancel a subscription, and canceling renewal is not a refund request.
Failed payments, refunds, and restoration
If payment fails due to insufficient funds, an expired payment method, or platform faults, the payment platform may retry or stop renewal. Benefits may be suspended after any grace period ends.
For Apple purchases, request a refund through Apple’s Report a Problem page. Approval and payment timing follow the platform’s rules; contact the actual payment provider for other channels. Refunded or revoked transactions may lose their entitlements. Use the original store account to restore eligible purchases on another device.
Notices and contact
We and/or the app store will provide relevant information before renewals or price changes through system notifications, email, or other prominent means as required. Keep your app store contact details current and pay attention to platform notices.
If subscription status does not match the charges, check the app store's subscription page and purchase history first, then email order details with sensitive information obscured to [email protected].